father and son look at laptop computer together

Internet Safety

Staying Safe Online

Protecting your personal information is the number one priority of Timberland Bank. We strive daily to guard your information from would-be fraudsters and thieves. Here are a few tips to help us keep your personal information safe and secure.

Understand your Internet Safety

When you are buying something online or filling out an application that contains sensitive personal information, you can have greater confidence in a Web site that encrypts or scrambles the information as it travels to and from your computer. Look for a padlock symbol on the page and a Web address that starts with "https://." The "s" stands for "secure." 

Be Careful Where and How you Connect to the Internet

A public computer, such as at an Internet café or hotel business center, may not have up-to-date security software and could be infected with malware. Also, for online banking or shopping, avoid connecting your computer, tablet or smartphone to a wireless network at a public "hotspot" (such as a coffee shop, hotel or airport).
 

Protect your Passwords

Use "strong" IDs and passwords and keep them secret. Choose combinations of upper- and lower-case letters, numbers and symbols that are hard for a hacker to guess. Don't, for example, use your birth date or address. Also don't use the same password for different accounts because a criminal who obtains one password can log in to other accounts. Finally, make sure to change your passwords on a regular basis.

Take Precautions on Social Media

Criminals can go to social media channels to gather details such as someone's date or place of birth, mother's maiden name or favorite pet and use that information to figure out and reset passwords. Fraudsters also may pretend to be your "friend" to persuade you to send money or divulge personal information. 

COVID-19 Scams

As we have seen in the past, major news events can become an opportunity for scam artists and criminals. The coronavirus is no different. International agencies are reporting a rise in COVID-19 related scams.
 

Safeguard Smart Devices

Securing your web-enabled devices and keeping personally identifiable information safe and secure these days is of the utmost importance. Here are some simple steps you can take to secure your devices.
 

Beware of Phishing or Pre-texting Attempts

Timberland Bank will never ask you to update your information via email or a pop-up box in your Internet browser. We do not randomly call customers to update records over the phone or by email. If updates are necessary, a customer service representative may request a letter or that you visit one of our local branches.
 
To ensure your information remains safe and secure, we recommend that you never supply information to an unsolicited phone call. Never provide your personal information or password over the telephone, text message or email. 
3D rendering of a virus floating in a cellular environment
child uses laptop unattended while lounging at home
 

COVID-19 Scams

As we have seen in the past, major news events can become an opportunity for scam artists and criminals. The coronavirus is no different. International agencies are reporting a rise in COVID-19 related scams.
 

Protecting Kids Online

When your kids begin socializing online, you may want to talk to them about certain risks. This article provides steps on how to reduce online risks.