Customer Testimonials

It is our pleasure to share some of the reports our customers have provided following their banking experience at Timberland Bank.

5 people in business casual clothes pose for a group photo

Business Banking
Pierce County

"Timberland really took the time to work with us, and our specific situation to find the best services and programs for our benefit. Other banks seem to have a bundle of services they offer and appear to search for clients that fit the banks’ needs.

Timberland’s approach all along has been to find ways to help us improve and grow, beginning even before we were Timberland clients. Finding Timberland was a blessing for us and they have been a critical contributor to our success."

The Plumbing & Drain Company

Matt Hargrave and employees from the lending team pose for a photo at a basketball game in Olympia

Home Loans
Thurston County

"From the first time we reached out to Mr. Hargrave, through completion of the refinancing loan process, he did a great job for us and was always helpful. He has excellent communication skills, and has been both professional as well as friendly throughout the process.

We always felt comfortable and confident when dealing with Matt."

Personal Banking

"I am so glad I chose Timberland Bank for our local banking needs. The staff is very helpful and pleasant to deal with. Thank you!"

Loan Servicing

"Angela always kept us apprised of the status of documents, and did a great job of giving us heads-ups, which are always appreciated. Ms. Crane was always pleasant, as well as
encouraging to us in familiarizing ourselves with the DocuSign process."

Construction Loans

"Timberland made me feel like my project was the most important priority in the world to them. I just can’t recommend them enough."

Employees and friends at the ribbon cutting of Timberland's new branch in Edgewood

Personal Banking

Pierce County

"The employees at the Edgewood Branch were so friendly, a nice change from the Big Banks!"

Wendy and Carol volunteer as bell ringers for the Salvation Army

Home Loans

Grays Harbor County

"I spoke to Wendy Michelbrink for the first time around 4:45 on Friday and she was there throughout the whole process and so helpful."

Home Loans

"It was a pleasure to deal with a hometown bank that takes pride in working with 'the person' not just an application with a number!"

Personal Banking

"Earlier this month while at the bank, I locked my keys in my vehicle. Bonita used break time to take me home to get my spare key and returned me to my vehicle. Now that is above and beyond great customer service. Thank you!"

Home Loans

"I had the pleasure of working with Keith Baggerly on my own personal loans on a few occasions now, always generating the same superior service delivery on every transaction."

Would you like to write a testimonial?

If you would like to write a testimonial for Timberland Bank, please send us a message.