Improved Card Security is Here

Your current Timberland Debit MasterCard will soon be upgraded to a new, EMV chip-enabled debit MasterCard. EMV stands for Europay, MasterCard and VISA. Cards featuring the EMV chip use the latest technology to provide an extra level of protection against fraud.

About the Upgrade

You will soon be receiving your new Timberland chip-enabled Debit MasterCard┬« by mail.  This card includes new chip technology that provides improved security features.  The chip-enabled card replaces your current Timberland Debit MasterCard┬«.Sample Timberland Debit MasterCard 

Your new chip-enabled card will be issued using the same card number as your existing Timberland Debit MasterCard┬«. Your personal identification number (PIN) will not change. The only change will be the expiration date of the card.

If you have any questions about your new card, please contact us a 1-800-562-8761.

Important Notes About Using Your New Chip-Enabled Debit MasterCard

  • Upon receipt of your new card, please activate your card by calling the toll free number shown on the sticker on the front of the card. Simply follow the recorded prompts.     
  • Once your new card is activated, you may begin using it immediately and you may discard your old Timberland Debit MasterCard. 
  • Most terminals include a graphic showing how to insert your new card face-up into the reader.  The card will be inserted and left inside the terminal while the transaction is authorized. 

Please note: ATM Debit withdrawal standard daily limit is $500 per day. Point of sale and signature based transactions standard daily limit is $2,000.