Contact Us

Serving you in 22 branch locations in Western Washington


1-800-562-8761 - This is a universal phone number for Timberland Bank. Our customer service representatives are available to serve you personally by phone during business hours or you may call your local branch for assistance.

For assistance from a specific area of the bank, please use the information below.

Street Address

Timberland Bank - Headquarters
624 Simpson Ave.
Hoquiam, WA 98550

Phone  Main office - Call Center
(360) 533-4747 or 1-800-562-8761

Fax  Main branch - Hoquiam
(360) 533-4743

E-mail customerservice@timberlandbank.com
(For general inquiry only.  Please do not send confidential
or personal account identifying information to this address.)
 
Loan Servicing
Center
Mailing address: 624 Simpson Ave. Hoquiam, WA 98550
Fax: (360) 538-4380 during business hours

24 Hour
Phone Banking
(360) 537-7578 - inside Grays Harbor
1-877-805-6705 all other areas call toll free.

Branch / Banking Hours Select the location from this link: Our Branches

Loan Questions Contact the lender at your local branch or call
1-800-562-8761.  

Account Questions Contact the staff at your local branch or call
1-800-562-8761
Employment Opportunities Human Resources Dept.  (360) 252-3702
Fax your resume to:  (360) 438-6786

Investor Relations 624 Simpson Ave.
Hoquiam, WA 98550
(360) 533-4747 or 1-800-562-8761

Cash Management
Solutions
Contact our Cash Management Specialists
Pam Jennings (253) 320-8534
Sally Brady (253) 363-5675
Katie Mooney (253) 472-4465
or email: cashmanagement@timberlandbank.com
(For general communication only.  Please do not send personal or account information to this address.)

Electronic Merchant Services


(360) 538-7880 or 1-877-805-6705 /Option 5
Fax: (360) 533-8314
Debit MasterCard 
VISA Debit Card
Questions


Debit MasterCard Department 
(360) 538-7880 or 1-877-805-6705 / Option 5
Fax: (360) 533-8314
Report Lost or Stolen  
Debit MasterCard
or VISA Debit Card

1-800-500-1044 - 24 hour cardmember service
Online Banking
Questions
1-866-747-4199 or 1-800-562-8761
Fax: (360) 533-4548
e-mail: ibanking@timberlandbank.com
(For general inquiry only.  Please do not send personal or account information to this address.)

Bill Pay by Check Free(R)
Inquiries

Call Check Free at 1-877-424-2285 or 1-888-212-9342
Human Resources Mail resume to 1201 Marvin Rd., Lacey, WA 98516
Fax resume to (360) 438-6786

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